At Chic Verve, we believe that the shopping experience should be effortless from start to finish. That’s why we offer free shipping and flexible payment options that are designed to meet your needs, ensuring that your order reaches you swiftly and securely.
Delivery Information
We offer free delivery on all orders across Switzerland, no matter the size of your purchase. Our goal is to get your order to you as quickly as possible, with an expected delivery window of 2-5 business days after the order is processed.
- Processing Time: Your order will be processed and prepared for shipment within 1-2 business days. As soon as your order is shipped, you will receive an email with your tracking information, so you can follow the progress of your delivery.
- Delivery Times: For deliveries within Switzerland, you can expect to receive your order within 2-5 business days. Please note that deliveries may take slightly longer during peak times or holidays.
- Shipping Providers: We use reliable Swiss courier services to handle all deliveries, ensuring that your order arrives safely and on time. You will be able to track your package using the tracking number provided in your shipping confirmation email.
Delivery Issues
In the unlikely event that your order is delayed, lost, or arrives damaged, please reach out to our customer support team at info@chicverve.com. We will work with you to resolve the issue as quickly as possible, including sending a replacement or issuing a refund if necessary.
Payment Options
At Chic Verve, we offer two convenient payment methods: cash on delivery (COD) and check payments.
- Cash on Delivery (COD): For your convenience, you can pay for your order upon delivery. If you select this option at checkout, please make sure to have the exact amount ready in Swiss Francs (CHF) to give to the courier when your package arrives. This payment method is secure and ideal if you prefer not to pay online.
- Check Payments: If you prefer to pay by check, simply choose the check payment option at checkout. After completing your order, you will receive instructions on where to send the check. Once we receive and verify the check, we will proceed with processing and shipping your order. Please allow additional time for check clearance before shipping.
Security and Data Protection
At Chic Verve, we take your privacy and payment security very seriously. Whether you choose cash on delivery or check payments, your personal and payment information is always handled securely and confidentially. We use encryption and security protocols to safeguard your data at every step.
If you have any questions regarding delivery or payment, feel free to contact us at info@chicverve.com. We are here to assist you and ensure that your shopping experience with Chic Verve is smooth and satisfying.